Ticketing API quick start

Creating tickets

To create a ticket, use the JavaScript console to make an HTTP POST request to the Ticketing API's Create Ticket endpoint.

1. Sign in to your Zendesk account as an admin or agent. From the Zendesk Agent Workspace, open your browser's JavaScript console:

   • Chrome: View > Developer > JavaScript Console
   • Firefox: Tools > Browser Tools > Web Developer Tools. Then click the Console tab.
   • Safari: Develop > Show JavaScript Console
   • Microsoft Edge: Tools > Developer > JavaScript Console

2. Paste the following script into your browser's console.

   for (let i = 1; i < 4; i++) {  const subject = `Test ticket ${i}`  const body = `This is test ticket ${i}`  $.ajax({    url: "/api/v2/tickets.json",    contentType: "application/json",    type: "POST",    data: JSON.stringify({      ticket: { subject: subject, comment: { body: body } }    })  }).done(data => {    console.log(data.ticket)  })}

   Here's what the code looks like after pasting it into Google Chrome's JavaScript console:

   

   The code snippet creates a loop that makes three requests to the Create Ticket endpoint. Each request creates a ticket in Zendesk Support.

3. Press Enter.